Awesome service! It was Henry Sharkey that came out on the weekend when we woke to 41 degrees inside! He bypassed something and got us heat until the needed replacement (motherboard) came in. He then came out and installed the new part.
He's super nice, kindly explains without being condescending and is definitely why I'll call 3 Rivers for future maintenance and repair needs.

3 Rivers was assigned to us via a home warranty. We've actually dealt with two different HVAC companies during this process and because of that direct comparison, I will not hesitate to call 3 Rivers in the future. First, Tina called to schedule the very next morning after receiving the assignment (as opposed to the other company that took 6 days, 3 voicemails and numerous unanswered calls). Second, she was extremely understanding & helpful and spent time reaching out to the home warranty company on our behalf. Third, knowing we were up against a timeline, they were able to get a tech out the very next afternoon. And finally, that tech, Henry, was amazing. He called with a 15 minute head-up as requested, he was on-time, not just within the range, and he completed the diagnosis and repairs at the same time. I was extremely impressed with all involved and will not hesitate to call and to recommend in the future

Our home warranty service assigned 3 Rivers as the contractor to check out our heating system which had been malfunctioning.
Henry was the technician who was sent out. Henry could not have been more knowledgeable, professional, and personable! He thoroughly checked out every part of our heating system and checked out everything that my husband asked him to. We felt like he was very, very thorough and that he really knows his business besides being so likeable too.
Our problem ended up being with a bad circuit breaker in the breaker panel which was something that our home warranty will only allow an electrician to change. It was nice to know that our heating system is working correctly and wasn't the real problem.

Alex and his team are the best! They go above and beyond with their services. You can tell that they love what they do, and they want to please. Our air conditioner went out, and they even purchased a new portable air conditioner for us to use until they could fix our unit. Alex and his team our are honest and hardworking. We couldn't say enough good things about Three Rivers Heating and Air. Top-notch and contracted with American Home Shield. Recommended for anyone who wants your unit fixed timely, fixed better than it was before, with friendly, honest and locally owned people; so I recommend this company for everyone